Service, Warranty, and Support Request - Craft-Bilt Manufacturing Co.

Service, Warranty, and Support

Fill out the below form to submit your service, warranty, or support request. A member of our team will be in touch shortly after receiving the form.

Company Name

P.O. Number

Craft-Bilt Product

Sales Order Number

Original Contract Date (Year Purchased)

Primary Issue

Additional Details/Description of Issue

Is this a warranty claim?

Yes No Unknown - Requesting Technical Review

Are you requesting a replacement?

Yes No

Are you requesting credit?

Yes No

Are you requesting to return the item for rework?

Yes No

Additional Notes

Attach Photos

Please attach the following photos to your submission:

The complete installation (from a distance and all sides)
Close-up pictures of the problem area that needs to be addressed or replaced
For awnings/shade products: show them both extended and retracted
Any additional photos or videos that will help our service team process your request